Pricing
Transparent tiers. Custom-quoted per network.
Every network is different. Our team will scope the right combination of platform license and managed services in a single proposal.
Platform Licensing
Starter
For network teams piloting observability.
Custom
- Up to 250 nodes
- Event Alarm + Topology
- Cloud deployment
- Business-hours support
Recommended
Professional
For mid-size operators and enterprises.
Custom
- Up to 5,000 nodes
- All Network Pulse modules
- Cloud · On-Prem · Hybrid
- 24/7 platform support
- Named TAM
Enterprise
For carrier-scale networks.
Custom
- Unlimited nodes
- All modules + custom
- Air-gapped option
- Dedicated TAM + SE
- On-site escalation
Managed NOC Packages
Essential
Business-hours managed monitoring.
Custom
- 8×5 NOC
- P1 < 30 min response
- Monthly report
- Up to 500 nodes monitored
Recommended
Advanced
24/7 with proactive triage.
Custom
- 24/7/365 NOC
- P1 < 15 min response
- Bi-weekly report
- Service manager
- Runbook authoring
Mission-Critical
Zero-tolerance carrier-grade.
Custom
- 24/7/365 NOC + secondary
- P1 < 5 min response
- Weekly QBR
- On-site escalation
- Custom SLA terms
Support SLA
Response & resolution by tier.
Severity
Essential
Advanced
Mission-Critical
P1 Response
30 min
15 min
5 min
P1 Resolution
8 hrs
6 hrs
4 hrs
P2 Response
1 hr
30 min
15 min
P3 Response
4 hrs
2 hrs
1 hr
Coverage
8×5
24×7
24×7 + secondary
Reporting
Monthly
Bi-weekly
Weekly + QBR
Dedicated TAM
—
✓
✓ + SE
Get a tailored quote.
Share your network size and goals — we'll respond with a scoped proposal within 48 hours.